Rachel Proper is an Industry Account Manager with Caterpillar Safety Services, a team she has served in various roles for more than half of her 17-year career at Caterpillar. With a formal background in communication and marketing, Rachel captured and shared life-changing experiences of front-line employees who were empowered to take ownership for safety and leaders who were upskilled to create a sincere, open, caring safety culture. Understanding the positive impact engaged employees and strong leaders can have on individuals and organizations has fueled her passion for this type of work. Rachel is a public speaker of these concepts and is energized when building relationships and listening closely to organizational pain points to help identify solutions to overcome those challenges.